There's Good News And Bad News For Tigerair Passengers
Tigerair Australia has been given a four-day reprieve to get stranded passengers out of Bali after Indonesian authorities imposed what some say is a "ludicrous" flight ban on the carrier.
On Wednesday, Tigerair cancelled flights between Bali and Australia following a decision by the Indonesian government to carry out “new administrative requirements”.
However, late on Thursday the Indonesian government agreed to let Tigerair operate scheduled flights out of Denpasar on Friday through to Monday to get about 2000 stranded passengers back to Australia.
Flights from January 17 are currently under review.
Indonesian Transport Ministry spokesman Bambang Ervan told Fairfax Media that Tigerair was suspended because it was flying under a chartered plane licence but selling tickets as if it were a scheduled airline.
"Chartered flights cannot sell tickets," Mr Bambang said.
He said Tigerair could resume flying only once it determined which licence it wanted.
Tigerair chief executive Rob Sharp said the airline had been given approval by the Director General Air Communication and Director Air Transport to use the charter arrangement until March 25.
He said if the Indonesian government decided not to honour the current agreement, it should give Tigerair a grace period to continue to fly while working through the "new requirements".
Peter Harbison, executive chairman of aviation market intelligence group CAPA-Centre for Aviation, said it appeared Tigerair was a victim of Indonesia's bureaucracy.
"Giving no days' notice to terminate is ludicrous. It's totally unreasonable."
At this stage, other than this four-day reprieve, Tigerair has not been granted any further permissions.
Bali to Australia
The following flights will operate as scheduled:
• TT24 DPS-PER Dep 1:30pm / Arr 5:15pm 13 January
• TT6 DPS-MEL Dep 3:15pm / Arr 11:55pm 13 January
• TT10 DPS-ADL Dep 12:10am / Arr 7:40am 14 January
• TT24 DPS-PER Dep 11:30am / Arr 3:15pm 14 January
• TT6 DPS-MEL Dep 5:50pm / Arr 2:30am(+1) 14 January
• TT10 DPS-ADL Dep 1:05am / Arr 8:35am 15 January
• TT24 DPS-PER Dep 1:30pm / Arr 5:15pm 15 January
• TT6 DPS-MEL Dep 4:20pm / Arr 1:00am(+1) 15 January
• TT10 DPS-ADL Dep 1:15am / Arr 8:45am 16 January
• TT24 DPS-PER Dep 1:30pm / Arr 5:15pm 16 January
• TT6 DPS-MEL Dep 5:25pm / Arr 2:05am(+1) 16 January
Australia to Bali
Tigerair Australia has cancelled all services from Australia to Bali from Friday 13 January to Friday 20 January 2017 inclusive.
Flights from Saturday 21 January 2017 onwards are under review.
Customers will be contacted directly via SMS and email with refund details.