A top exec has created controversy regarding the etiquette she believes should be displayed after having gone for a job interview

Insider Inc’s executive managing editor Jessica Liebman has revealed her one hard and fast rule when it comes to hiring potential employees:

“If someone doesn’t send a thankyou email, don’t hire them.”

Liebman has interviewed hundreds of prospective workers, and has written an article claiming that not sending a follow-up email after meeting a potential new boss is the “number one mistake” any interviewee can make.

Writing in Business Insider, Liebman claims:

“The truth is, the hiring process can uncover only so much,”

“You’re often basing your decision on a small sample of data that you collected during a few hours of speaking with them, sometimes not even in person.”


She says hiring managers should always “expect a thankyou email”, adding “you should never make an offer to someone who neglected to send one”.

“While sending a thankyou note doesn’t necessarily guarantee the person will be a good hire, it gives you the tiniest bit more data: The candidate is eager, organised, and well mannered enough to send the note.”

“It shows resourcefulness, too, because the candidate often has to hunt down an email address the interviewer never gave them.”

However after sharing the article on Twitter, she’s received criticism with some suggesting it was an entitled approach to take to interviews.

Others also questioned if Liebman sent thankyou emails to interviewees for taking the time to meet with her.


In 2012, Liebman wrote a similar article saying if she didn’t get a thank you email, she would “assume you don’t want the job” and “think you’re disorganised and forgot about following up”, adding “there is a much higher shot I’ll forget about you”.


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